Connect Extreme Location?


Userlevel 1
Hi all,
I am testing ExtremeLocation.
But My AP (AP7522) can't connect to us.extremelocation.com although I followed the guide: ExtremeLocation Quick Start Guide.
Note: I opened port 443 in Modem/Router. But AP can't connect to extremelocation


Help me please.
Thanks

5 replies

Hi, have you checked if the AP can resolve feeds-us.extremelocation.com?
Just try pinging this address from the AP itself.

which version are you running on the AP?

Thanks,
Slava
Userlevel 1
Slava Dementyev wrote:

Hi, have you checked if the AP can resolve feeds-us.extremelocation.com?
Just try pinging this address from the AP itself.

which version are you running on the AP?

Thanks,
Slava

Hi Dementyey,
How to check AP?
AP 7522 is running firmware 5.9.1.4.
Thanks
Slava Dementyev wrote:

Hi, have you checked if the AP can resolve feeds-us.extremelocation.com?
Just try pinging this address from the AP itself.

which version are you running on the AP?

Thanks,
Slava

1. SSH to the AP
2. Ping feeds-us.extremelocation.com
Userlevel 1
Slava Dementyev wrote:

Hi, have you checked if the AP can resolve feeds-us.extremelocation.com?
Just try pinging this address from the AP itself.

which version are you running on the AP?

Thanks,
Slava

Hi Dementyey,
Test result.

ap7522-19F630#ping feeds-us.extremelocation.com
PING lsense-elb-classic-prod-705677272.eu-central-1.elb.amazonaws.co (18.195.156.163) 100(128) bytes of data.

--- lsense-elb-classic-prod-705677272.eu-central-1.elb.amazonaws.co ping statistics ---
5 packets transmitted, 0 received, 100% packet loss, time 4036ms
Userlevel 1
Slava Dementyev wrote:

Hi, have you checked if the AP can resolve feeds-us.extremelocation.com?
Just try pinging this address from the AP itself.

which version are you running on the AP?

Thanks,
Slava

What should I do next?

And I use nslookup feeds-us.extremelocation.com for result:

" Non-authoritative answer:
Name: lsense-elb-classic-prod-705677272.eu-central-1.elb.amazonaws.com
Addresses: 18.195.156.163
35.156.143.49
52.28.164.123
Aliases: feeds-us.extremelocation.com "

And I ping to 18.195.156.163; 35.156.143.49; 52.28.164.123. But can't.

How to fix it?
Thanks

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