Question

My AP7562 constantly restart automatically

  • 27 May 2019
  • 7 replies
  • 373 views

Hi you

My AP7562 constantly restart automatically. What do I have to do to fix it?
Thank you


7 replies

Userlevel 6
Tauan please try factory resetting the AP, if reboots continue afterwords you will need to send AP for RMA



From a Console connection, login to the AP with the following credentials:

Username: reset
Password: FactoryDefault
Hi @Robert Zarzycki

I have reset factory the device, devices run normal if stand alone, but when i adoption AP to controller then AP constantly restart automatically.
Userlevel 6
What model WLC is it & firmware version is the controller? Both should be on at least version 5.9.3.2

Can you provide output of CLI command 'show adoption config-errors "
Hi @Robert Zarzycki

My WLC: RFS4010 Wing 5.9.2.



Userlevel 6
Can you provide output of CLI command 'show adoption config-errors APname "
Can you provide output of CLI command 'show adoption config-errors APname "
Hi you

I adoption AP to the controller that was restarted

Userlevel 6
Please upgrade firmware for both RFS & AP to at least version 5.9.3.2 or newer.

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