I have issue with couple of Motorola AP6532 AP. For some reasons, these APs has stopped working, and mobile devices could not connect to these APs. I could not reset them to factory defaults. I used the Discovery Tool, however, for some reasons, the discover tool said "Np AP response(s)". I have tried to restart the APs, and ran the discovery tool again. I still have the same outcome, no AP response. I have tested with the other working APs, and the discovery tool can see them.
These problematic AP got both green and orange light hardly ON after the each reboot. This normally saying that the AP is running the default config,
Does anyone have any idea what is going with these APs? Are there any other ways to reset it to factory default?