Header Only - DO NOT REMOVE - Extreme Networks
Request Demo
Request Demo
Group Created with Sketch.
Question

Wifi connectivity issue with apple devices

  • 9 February 2019
  • 5 replies
  • 395 views
N
Userlevel 1
Hi team,
i have extreme wing controller VX 9000 with version 5.9.2.3-003R and access point 7502.when i try to connect wifi network through apple devices-facing internet connectivity issue.please provide solution to resolve this issue.

5 replies

Ronald Dvorak
Userlevel 7
Could you please at least try to give more information - there are real experts in this community but two sentences are not a lot to work with.

-Ron
N
Userlevel 1
Hi Ronald,
I have extreme wing controller vx9000 and 70 wings 7502 access points running with firmware version 5.9.2.3-003R all are adapted to the controller. and I have created different SSIDs.when I try to access wifi through PC/Android device internet is getting, but when I try to access wifi through apple phone, wifi is not getting.
C
Rank
Userlevel 6
Is this happening on all Apple phones or just one phone?
Richard Augusto
Userlevel 3
I have same problem after upgrade vx9000/7522/7532/7632 version.

Solution:

Reset Networking Setting

  1. Go to Settings » General » Reset.
  2. Tap Reset Network Settings.
  3. Enter your passcode and tap Reset Network Settings again in the confirmation pop-up box.
More feedback i post in other topic. Thanks!
N
Userlevel 1
Hi Chris,

only Apple phones

Reply