We recently installed new vx9000 controller with AP310i in our office network. But Some of the clients unable to see the SSID broadcasted by AP while the next table client able to see the SSID & connect also. Can anyone help me what should be the issue?
Best answer by Christoph S.
In addition to what Stephan recommended, some older wireless clients can’t see SSIDs coming from WIFI 6 APs when 802.11ax is enabled. You can also test by disabling 802.11ax to see if the SSID will be visible to said clients
Here’s a link with instructions on enabling and disabling this parameter: https://extremeportal.force.com/ExtrArticleDetail?an=000085792
I hope this helps,