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Wifi connectivity issue with apple devices

  • 9 February 2019
  • 7 replies
  • 615 views

Userlevel 1
Hi team,
i have extreme wing controller VX 9000 with version 5.9.2.3-003R and access point 7502.when i try to connect wifi network through apple devices-facing internet connectivity issue.please provide solution to resolve this issue.
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Best answer by Richard Augusto 27 May 2021, 20:24

Hello

We have alot of apple devices here. WiNG 7.5.1.2 works fine here with Apple, my MacBook Pro A2141 (intel) works fine lately. I`m very happy.

Please set minimum bit rate on radio profile if you have problems with unstable conn.. and update your WiNG. In case we use VX9000.

 

 

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7 replies

Userlevel 7
Could you please at least try to give more information - there are real experts in this community but two sentences are not a lot to work with.

-Ron
Userlevel 1
Hi Ronald,
I have extreme wing controller vx9000 and 70 wings 7502 access points running with firmware version 5.9.2.3-003R all are adapted to the controller. and I have created different SSIDs.when I try to access wifi through PC/Android device internet is getting, but when I try to access wifi through apple phone, wifi is not getting.
Userlevel 6
Is this happening on all Apple phones or just one phone?
Userlevel 3
I have same problem after upgrade vx9000/7522/7532/7632 version.

Solution:

Reset Networking Setting

  1. Go to Settings » General » Reset.
  2. Tap Reset Network Settings.
  3. Enter your passcode and tap Reset Network Settings again in the confirmation pop-up box.
More feedback i post in other topic. Thanks!
Userlevel 1
Hi Chris,

only Apple phones

i have a same problem on wing v5.9, any suggestions?

Userlevel 3

Hello

We have alot of apple devices here. WiNG 7.5.1.2 works fine here with Apple, my MacBook Pro A2141 (intel) works fine lately. I`m very happy.

Please set minimum bit rate on radio profile if you have problems with unstable conn.. and update your WiNG. In case we use VX9000.

 

 

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