Can anyone help me get access for a former tech who has migrated to sales. He needs to take the new ESS training but is being told he doesn’t have access? I’m a portal administrator, but i don’t see an option to associate him.
Best answer by Sam Pirok
Hello, if you can send me the name and email of the tech who is having issues, I can check their permission levels for you. Please feel free to send that in a direct message here on the community, or you can email me directly at firstname.lastname@example.org.