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800-Series has "Failed to initialize web server" error


Userlevel 3
Article ID: 15021

Products
800-Series

Changes
Recent firmware upgrade.

Symptoms
Cannot access web management.

Error message displayed on console during boot up:Caution: Failed to initialize web server. The web service is
unavailable. The web files are perhaps damaged. Please re-download the
firmware.443[/code]Solution/Workaround
Download and reapply firmware 1.01.02.0002 or higher.

For example:
08G20G4-48P:admin# download firmware_fromTFTP 10.1.1.10 src_file
08G20G4_RUNTIME_V01.01.02.0002.had dest_file c:/firmware.had boot_up
Connecting to server................... Done.
Download firmware...................... Done. Do not power off!
Please wait, programming flash......... Done.

Success.

08G20G4-48P:admin# reboot force_agree[/code]If the above procedure does not resolve the issue, then please contact the GTAC for assistance.

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