G-Series f/w 6.61.07.0010 Reboots if I/O Module Power Off button is pressed for 8+ Seconds

  • 20 November 2014
  • 0 replies
  • 67 views

Userlevel 3
Article ID: 14982

Products
G-Series; firmware 6.61.06.0009, 6.61.07.0010

Changes
Pressed and held for 8+ seconds (the Hardware Installation Guide recommends 5 seconds) the '
code:
POWER OFF
' button corresponding to a targeted IOM slot, in preparation for removing the IOM from that slot.

Symptoms
Unit reboot.

The current.log (5487) displays a "
code:
Task EDB BXS Resp(
<[code]address[/code]>
code:
) is suspended...
" message with last reset cause "
code:
Fault(0x00000300)
"; for example:
    <[code]160[/code]>[code]Sep 3 03:43:37 172.17.8.120-1 SIM[104439944]: hwutils.c(7536) 762 %%[/code] [code]ERROR:Code exception:Watchdog no longer being serviced.[/code] [code]Task EDB BXS Resp(0x7fab848) is suspended with error 2, creating file sysDmp1Sep0312.z[/code] <[code]57[/code]> [code]SEP 03 03:44:17 2012 BOOT[268430624]: bootos.c(1360) 760 %%[/code] [code]Start of Code - Build:06.61.06.0009 Date:Wed Jul 25 18:47:14 2012[/code] <[code]110[/code]> [code]SEP 03 03:44:20 2012 BOOT[153225176]: edb_bxs.c(1235) 764 %%[/code] [code]Last switch reset caused by Fault(0x00000300) SRR0(0x01218D08) SRR1(0x0000B030) DMISS(0x00000000) IMISS(0x00000000) DAR(0x00002264) DSISR(0x0A000000)[/code]
The sysDmp (13650) file states "
code:
Task Name: EDB BXS Resp
" and the diagnostic points to "
code:
faultbias
"; for example:
    [code]Detailed exception task information[/code] [code]---------------------------------[/code] [code]Calling Stack:[/code] [code]--------------[/code] [code]Task ID:[/code] [code]0x7fab848[/code] Task Name: [code]EDB BXS Resp[/code] PC: [code]0x1218d08[/code] [code]PendQ:[/code] [code]0x7f5184c[/code] [code]SP:[/code] [code]0x7fa4df0[/code] [code]0x1218d08: bfill (0x1218cbc) + 0x4c[/code] [code]0x5ce30: faultbias (0x5b520) + 0x1910[/code] [code]0x5f0dac: edbBxsRspTask (0x5ef044) + 0x1d68[/code] [code]0x121b9c4: vxTaskEntry (0x121b968) + 0x5c[/code]
Solution/Workaround
Upgrade to firmware 6.61.08.0013 or higher.

Pre-upgrade workaround: Avoid pressing the button for longer than 6 seconds.

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