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S-Series SSA Ceases to Function and Fans go to High Speed


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Article ID: 15047

Products
SSA-G8018-0652
SSA-T1068-0652A
SSA-T8028-0652
SSA-AC-PS-625W

Symptoms
Unit ceases to function.
Management stops responding.
No Host, Switching, or Routing operation.
Power supply LED (on rear) is green, but no other LEDs (on front) are lit.
Power is not totally failed, as the fans are operating at high speed.

Solution/Workaround
Please contact the GTAC for assistance.

Workaround: Power cycling the unit (removing then reinserting the power cable) will recover its operation, for awhile.

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