Article ID: 12082
Clearing the Admin Password on the SSA hardware Platform requires changing the state of switch 8 of the Mode Switches in a similar way as the DFE. The switch may be accessed by removing a cover plate on the top of the unit, and is located towards the rear of the unit between the power supplies. The SSA must be powered off before removing the cover or changing the switch settings. Once the switch has been changed reattach the cover and on power up the unit's admin password will be reset to factory defaults or ENTER.