Hi support and community,
I have just started working at a new company that uses Hive Manager (classic) to manage over 1,200 AP130 and AP1130 at different locations. Before starting at this new company, I have not dealt with any of the Aerohive and Extreme Network controller or APs. I have noticed that most of our APs are running on HiveOS 6.5r8b.179369 firmware which I wanted to update. When I try to find the latest firmware under the “Downloads” section of the website, I am presented with different firmware versions eg.
AP130-8.2r9.img.S - 9/11/2020
Needless to say, this is very confusing and I am baffled with which is the latest version I can install on the APs via the Hive Manager classic. Most of the firmware files have the same release date, yet have different version names which don’t make things very clear.
My questions are: What are the differences between HiveOS 6.xr, HiveOS 8.xr and HiveOS 10.xr and under what circumstances would someone install a lower firmware version instead of a firmware with higher version (eg HiveOS 8.xr over HiveOS 10.xr)?
Perhaps someone can clear this confusion up for me please. I have read a lot of threads on here with people being very confused about how the firmware downloads page is layed out and very unclear.
Thanks in advance.
Best answer by Sam Pirok
Hi there, in general we recommend using the latest firmware available, so for most models that would be the 10.x line. If there is a known issue in the latest version that would affect your device types, then you’d want to move back a version or two. That said we recommend using the latest so you have all the latest bug fixes, security updates, and new features. You can check the release notes of each firmware version to see what is included in that version and what models that version supports. You can find release notes on this page- https://docs.aerohive.com/330000/docs/help/english/ng/Content/reference/docs/release-notes.htm
Hope that helps!