I forget my BigMachines Account

  • 26 January 2018
  • 8 replies
  • 1174 views

usually im using this link https://extreme.bigmachines.com/commerce/display_company_profile.jsp?page=%2Fcommerce%2Fdisplay_comp... to Configuring and quoting. but now i cant Login because i forget password. also i cant find it in my email.

and when i try to Reset, the resposn is this




8 replies

Userlevel 7
Hi Leonardo,
Once you're logged into the portal, please go to this page: https://extremeportal.force.com/ExtrPartnerBMIAccessReq
There, you'll find some additional information and an email address that should help you to get your password reset.

Userlevel 7
Hi Leonardo,
Once you're logged into the portal, please go to this page: https://extremeportal.force.com/ExtrPartnerBMIAccessReq
There, you'll find some additional information and an email address that should help you to get your password reset.

Hi Leonardo,
I see now that your user account isn't configured as a partner account, which is why your access to this page isn't working. I'll contact the partner portal group to check what's going on here.
Hi Leonardo,
Once you're logged into the portal, please go to this page: https://extremeportal.force.com/ExtrPartnerBMIAccessReq
There, you'll find some additional information and an email address that should help you to get your password reset.

thankyou so much,,
i dont understand why im not configure as a partner? because my company is one of Platinum Partner with Extreme Networks
Userlevel 7
Hi Leonardo,
Once you're logged into the portal, please go to this page: https://extremeportal.force.com/ExtrPartnerBMIAccessReq
There, you'll find some additional information and an email address that should help you to get your password reset.

It is an easy mistake to make when registering for a portal account. I think that's what happened. Your company's account is correct.
Hi Leonardo,
Once you're logged into the portal, please go to this page: https://extremeportal.force.com/ExtrPartnerBMIAccessReq
There, you'll find some additional information and an email address that should help you to get your password reset.

ok then,,so what should i do to fix all this things..?
Userlevel 7
Hi Leonardo,
Once you're logged into the portal, please go to this page: https://extremeportal.force.com/ExtrPartnerBMIAccessReq
There, you'll find some additional information and an email address that should help you to get your password reset.

I've emailed the group who can take a look at this and fix it for you.
Hi Leonardo,
Once you're logged into the portal, please go to this page: https://extremeportal.force.com/ExtrPartnerBMIAccessReq
There, you'll find some additional information and an email address that should help you to get your password reset.

thankyou so much for helping me
Userlevel 7
Hi Leonardo, your partner account should be fixed now. I think we're still working on the BigMachines account.

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