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Support lookup by serial number

  • 26 March 2020
  • 2 replies
  • 679 views

Is there a way through the Extreme Networks portal to look up a serial number and find out the support information on that equipment?  I do not have contract information.

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Best answer by Alexandr P 26 March 2020, 17:19

Hello!

 

Best way I was find - it’s try to open case and in section “check serial number” you will see - support and warranty active or not and till what term.

 

Thank you!

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2 replies

Userlevel 6

Hello!

 

Best way I was find - it’s try to open case and in section “check serial number” you will see - support and warranty active or not and till what term.

 

Thank you!

Great Alexandr!  I appreciate your help and can now access the information I need.

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