Updated GTAC User Guide


Userlevel 7
Sometimes there are questions or problems asked here on The Hub that are simply better suited to be resolved by our award-winning GTAC team. Such occasions are generally pointed out by someone requesting that you "open a case with GTAC." If you've ever wondered how to do that, look no further... We've just published our re-vamped GTAC User Guide.

You'll find it here: https://www.extremenetworks.com/support/policies/
Understanding its content will help us help you!

If you find something is unclear or missing, let me know and I'll do what I can to get it corrected.

6 replies

We have updated the link above to the GTAC User Guide. We have a new version of the guide which includes some information about the Extreme Portal.
The link to the GTAC user guide that is on the support home page is broken
https://extremeportal.force.com/

can you check ?

thanks
Userlevel 7
emanuel wrote:

The link to the GTAC user guide that is on the support home page is broken
https://extremeportal.force.com/

can you check ?

thanks

I've got ticket open with the portal team to get it fixed. Fortunately, all of the other links on this post still work.
emanuel wrote:

The link to the GTAC user guide that is on the support home page is broken
https://extremeportal.force.com/

can you check ?

thanks


Drew, the link is still broken ... 😞
Userlevel 7
emanuel wrote:

The link to the GTAC user guide that is on the support home page is broken
https://extremeportal.force.com/

can you check ?

thanks

... I know 😕
Still broken?Can't access to there.
waiting for respond...Thanks in advance

___________
yarn-for-knitting

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