Updated GTAC User Guide

  • 30 January 2015
  • 6 replies
  • 326 views

Userlevel 7
Sometimes there are questions or problems asked here on The Hub that are simply better suited to be resolved by our award-winning GTAC team. Such occasions are generally pointed out by someone requesting that you "open a case with GTAC." If you've ever wondered how to do that, look no further... We've just published our re-vamped GTAC User Guide.

You'll find it here: https://www.extremenetworks.com/support/policies/
Understanding its content will help us help you!

If you find something is unclear or missing, let me know and I'll do what I can to get it corrected.

6 replies

We have updated the link above to the GTAC User Guide. We have a new version of the guide which includes some information about the Extreme Portal.
The link to the GTAC user guide that is on the support home page is broken
https://extremeportal.force.com/

can you check ?

thanks
Userlevel 7
The link to the GTAC user guide that is on the support home page is broken
https://extremeportal.force.com/

can you check ?

thanks
I've got ticket open with the portal team to get it fixed. Fortunately, all of the other links on this post still work.
The link to the GTAC user guide that is on the support home page is broken
https://extremeportal.force.com/

can you check ?

thanks

Drew, the link is still broken ... 😞
Userlevel 7
The link to the GTAC user guide that is on the support home page is broken
https://extremeportal.force.com/

can you check ?

thanks
... I know 😕
Still broken?Can't access to there.
waiting for respond...Thanks in advance

___________
yarn-for-knitting

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