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Please explain the difference between PartnerWorks to PartnerWorks Plus service in max. 3! sentences

I already read your very much advertising touched explanation of “extreme works” and listened to the video but up to now I don’t know the difference! between both “works” and “works plus”.So please keep it short and sweet - 3 sentences to explain the differenceThanks a lotWolfgang

Buying used switch on ebay, howto get updates?

I'm looking to buy an used Summit x440-24t switch on ebay. Is it possible to get updates to this switch without a support contract?

Don't you offer a chat?

Hi extreme fellows,just a simple question for a quick answer - don’t you offer a chat?If yes please mail me the link - I couldn’t find one.Wolfgang Erbe

Administration of the support portal user

Hello Community!How can the users assigned to my company (customer) in the Extreme Networks Support Portal be viewed and managed? I have searched intensively but unfortunately I have not found a possibility. Is there a list of all users and if so, who is authorized to manage them?Background to my qu...

2020 Extreme User Conference Registration Is Open!

Extreme Connect, our annual user conference, is going virtual for 2020 and we’re inviting all customers and partners across the globe to join us for this complimentary, technology-first event from the comfort and safety of home! Registration for the September 16-17 program is now open! Virtual sessi...

What to Expect: New GTAC Case Statuses

What changes should I expect to see in regards to the case status portion of a case via the Extreme Support portal? Starting July 9, 2020 customers can expect the following case statuses depending on the case type: For non-escalation cases New Value Previous Value Def...

Article Customer Experience Survey Reminder & Drawing

Extreme Networks is currently conducting a customer experience survey! If you haven't done so, we would greatly appreciate your responses! This survey will help us discover our shortcomings and areas where we can provide better support. Further, any customer or partner who completes the survey will...

Partner Logo Usage

Hi, We’re interested in incorporating the Extreme Networks logo into our USM Anywhere product, and would like formal approval to use the logo. And, we have a formal Letter of Agreement we’d appreciate having processed. Please advise who I can work with on this request. Thanks, GM...

Support lookup by serial number

Is there a way through the Extreme Networks portal to look up a serial number and find out the support information on that equipment? I do not have contract information.

What means Summit model names?

For Example , Summit x150 Summit x250 Sumiit x440 Sumit x480 etc… what mean’s this number? I look forward to your responses. thank you.

Does Extreme Networks devices support HVDC power?

I wonder if Extreme Networks devices support HVDC power? I didn’t find any related documents. We are about to deploy HVDC power system and want to verify compatibility with our current Extreme networks equipment.

Removed Solved Marking for Post

So I created a question post to the group and accidentally clicked the “solved” icon on the wrong reply and now the question is labeled as solved, credit has been given to the wrong member and I cannot find a way to reverse the selection. I need to remove the designation and apply it to the member w...

Lets talk about aquariums

I want to talk about aquariums because I want to buy one for my office. I work in an IT company and I like the idea of an aquarium for relaxing the eyes. Is it easy to maintain? What suggestions do you have on that?

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