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AP Stake Record Found

  • 6 August 2020
  • 5 replies
  • 165 views

I recently Purchased 2 Aerohive AP’s One AP650 With the serial number (06501903150062) and another AP230 with the serial number ( 02301705160494) Both are giving me the error “A stake record of the device was found in the redirector.” when I try and add them to my Extreme Cloud. If someone could clear the Stake record for both AP’s I would be forever Grateful. 

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Best answer by Sam Pirok 7 August 2020, 16:16

Hi Weskidoo, those APs should be free now per our email conversation. Please let me know if you have any further issues adding those devices to your inventory. 

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Userlevel 4

Hi Weskidoo, those APs should be free now per our email conversation. Please let me know if you have any further issues adding those devices to your inventory. 

Hi Sam,

  We have the same issue. A stake record of the device was found in the redirector.

We have 5 access points and only 3 would add to Extreme Cloud IQ.

The 2 access points getting the stake record error are serials:

  • 03052005261113 A stake record of the device was found in the redirector.
  • 03052005261131 A stake record of the device was found in the redirector.

Would you please free them up so I may add them?

Userlevel 4

Hi BobG, thank you for reaching out, I’ve emailed you directly with a quick question so I can free those devices up for you. 

I am trying to add an AP to Hivemanager, but get this error: 01301505070623 stake record of the device was found in the redirector. Can you help me, too?

Userlevel 4

Hi Torben, thanks for letting me know, that device should be free to add to your device inventory now. Please let me know if you have any further issues adding that AP. 

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