I’m a teacher, not an IT expert and I have inherited an Aerohive setup, so please forgive me if I use any wrong terms.
I’ve been trying to update one policy for 7 of our AP (all of them are 130) for the past two days but I’m unable to do that.
They work properly, but I wanted to add another SSID to the policy. When I try to update the policy (it doesn’t matter if I go from Policy → Deploy update or directly from the device), it gets stuck for a while showing “Certification update” and a percentage that never changes. Sometimes it’s 3% and sometimes it’s 14%, but it doesn’t move.
After a while I get a “Device update failed” message