Thanks Sam, In the portal the firmware versions show are in the v 7.x.x family, but I was under the impression the highest firmware revision for the 6720 is v4.1.3d. Please correct me if I'm mistaken. ...

Sorry, should have been more specific, I mean RMA the PSU. The issue was with the PSU specifically.

Hi Sam, When you say RMA the device are you meaning the PSU or the switch? You mentioned seeing similar issues, was this with the switch or PSU/Fan? Thanks, Martin.

Hello, thank you for providing those details. I ran this past some of our engineers and they requested that you open a support case for this question so we can dig in to this a little further with you. ...

Hi Martin, I found some similar cases from this summer, and unfortunately I think the only fix is to RMA the device. We have fixed the issue with the fan assembly alignment since then, so the new device ...

Hi all, I've got a couple of 6720s' running nos2.1.0. I have nos4.1.3d. I tried to update to 4.1.3d but received an error that I need to update to nos4.1.0 first. I don't have nos4.1.0 so can anyone s ...

Hi I need some help configuring SNMP version 2 on my VSP 8404 unit, I following the simple (I thought) instructions I found it's like 2 lines but after doing so somehow our monitoring server still can't ...

Hi is there an Extreme KB article for this that I can bookmark for future reference? I've searched, but unable to find one.

We don't currently have an option to disable an SSID in the event of a network disruption, but I might suggest reaching out to your local SE and submitting that as a feature request. If you're unsure who ...

We currently have three school locations with X440-48p switches connected to their own firewall and Internet service. We recently ran fiber between the locations and purchased a X620-16x to act as an an ...