Cannot Launch AirRanger on Win 8.1 - "MSVCR71.DLL is missing"

  • 20 October 2014
  • 3 replies
  • 125 views

I needed a decent application to monitor BSSID's on my laptop and thought the AirRanger diagnostic tool would fit the bill, however once downloaded and installed successfully, I get the following system error when I try to launch it.

"AirRanger.exe - System Error

The program can't start because MSVCR71.dll is missing from your computer. Try reinstalling the program to fix this problem."

I realise this is probably due to the fact that I'm running 64 bit Win8.1 and this is a 32-bit application, but I'd like to think someone else has had this problem too and found a workable solution.

I'd like to get this working before I try another alternative.

Regards,

Andy Middlehurst

3 replies

Userlevel 5
Andy,

AirRanger should run on a 64bit OS. The file that is missing can be downloaded here:
https://remote-demo.extremenetworks.com/uploads/msvcr71.dll.zip

If you unzip the file and either copy it to the C:\Windows\SysWOW64 or the \bin directory that should run.

For reference - https://gtacknowledge.extremenetworks.com/articles/Solution/cannot-launch-airranger-on-win-8-1-msvcr...

Thanks,
Jason
Andy,

AirRanger should run on a 64bit OS. The file that is missing can be downloaded here:
https://remote-demo.extremenetworks.com/uploads/msvcr71.dll.zip

If you unzip the file and either copy it to the C:\Windows\SysWOW64 or the \bin directory that should run.

For reference - https://gtacknowledge.extremenetworks.com/articles/Solution/cannot-launch-airranger-on-win-8-1-msvcr...

Thanks,
Jason
WOW is right! Thanks, Jason, for the Extremely (pun intended) rapid response!

Copied to the install\bin location and worked straightaway.

Regards,

Andy
Userlevel 5
Andy,

AirRanger should run on a 64bit OS. The file that is missing can be downloaded here:
https://remote-demo.extremenetworks.com/uploads/msvcr71.dll.zip

If you unzip the file and either copy it to the C:\Windows\SysWOW64 or the \bin directory that should run.

For reference - https://gtacknowledge.extremenetworks.com/articles/Solution/cannot-launch-airranger-on-win-8-1-msvcr...

Thanks,
Jason
You're welcome Andy, glad it's working for you! I received a big assist from Leo in our Solutions Engineering group also!

Regards,
Jason

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