Concierge Desk
FAQs

Create topic
Login

News, Training, Documentation, etc.

This category is for news, general announcements, training information, documentation discussions, and a bit of fun

994 Topics

Newest first

Recently active Most replies Most views

Backplane Bandwidth

How can I find the backplane bandwidth on a X450-G2-48T-10GE4 ?

General Discussion

ECCN codes for multiple products

HiI have a large qty of Product codes that I need ECCN codes for, do you have a portal or pdf by range that would help us self servicethanks

Documentation

Why did all the old GTAC Knowledge links break?

I was looking at an old post to find answers for a new one, and noticed that all the GTAC knowledge links have broken, they just redirect to the main KB search page. If you search on the title you can generally find what you’re looking for, but why were all the links broken?

Documentation

how reset ap-7612?

Hello all,I bought online a used ap-7612 but nor me nor the seller know how it was configured.when connected to my lan seems that is not configured to take an ip from dhcp.how can i discover if and which ip was configured statically?or, better, how can i reset it to factory defaults? thanks

General Discussion

Issues With Calling Support

We are aware of some technical issues with our phone system currently, we are working on the issue as we speak. In the mean time, please feel free to submit support cases via the web portal.

Announcements

SolarWinds Orion Vulnerability

In response to the SolarWinds security breach, our Senior Director of Information Security, Philip Swain, has released the following statement:Extreme Networks has conducted a thorough review of our systems in light of the information about the SolarWinds Orion vulnerability. None of our products or...

Announcements

Cannot Create a Case Ticket

Hi, i have a contract with ExtremeWorks Service, i want to create a ticket for RMA but it always shows 404 (like the picture below)

FAQs

Connecting Alteryx to SnowFlake

with some coworkers we are trying to connect our Alteryx license to our snowflake database but we can’t seem to find the right way.We saw a lot of posts but none of them use Active Directory to log in to snowflake like we do.With some trial and error we managed to connect them (or at least that seem...

General Discussion

New Field Notice: VDX IPC-5024 fail messages and l2sysd and fab_vcsd unexpected reload

VDX switches running NOS 7.4.1a and 7.2.0e that see IPC-5024 failure messages may result in an unexpected reloads due to l2sysd or fab_vcsd termination. The full field notice and suggested work around can be found here: https://extremeportal.force.com/ExtrArticleDetail?an=000090929

Announcements

Welcome to the IT Humour topic board

There have been a lot of changes in the community this week, felt this might be relevant. Have a great weekend guys!

IT Humour

Pardon our (virtual) dust!

There will be a maintenance window between 7pm-9pm EST today (November 19th), during which the categories on the front page of the community will be reorganizing. No content is being removed during this process. There will be a new category system on the community home page to better enable you to f...

Announcements

Is there any plan to provide updated release notes for IQ Engine versions

Maybe I’m just missing something but as far as I can find these release notes are static and not kept up to date with known issuesexample - https://docs.aerohive.com/330000/docs/help/english/documentation/6.5r12_HiveOS_ReleaseNotes.pdfI learned today via a GTAC ticket, that there is currently an ope...

Documentation

We're here to help!

The Extreme Community Team is here to help you find the resources you need, when you need them. If your search on the community has not been helpful, please don't hesitate to reach out to us so we can help you find what you need. Ways to contact the Extreme Community TeamEmail: Community@extremenet...

General Discussion

Vulnerability Notice VN-2020-455: Beyond Kr00k

ESET security researchers have revealed Kr00k-like vulnerabilities that affect more chip brands. This vulnerability is triggerable by a disassociation which leads to undesirable disclosure of data by transmitting unencrypted data in the place of encrypted data frames. The main difference is that,...

Announcements

Giving feedback in GTAC Knowledgebase is not working

I was trying to provide feedback to a gtac knowledge article by selecting "Was this article helpful? -> No"Result: "Error: Login is required to access this URL." (I also tried while being logged into Extreme Portal, same result)

Documentation

ExtremeNAC/Extreme Control presentation - for presales

Hello all, I’m wondering if someone had some presentations regarding ExtremeControl (ExtremeNAC or whichever name is current for this product). We were asked by a client to present Extreme’s solution along with Cisco ISE, and I would like to give Extreme equally good presentation, at least, and a fi...

Training (Extreme Dojo)

Vulnerability Notice VN-2020-454: Exploitation of netkit-telnetd package can result in RCE

Extreme Networks is reviewing and evaluating product and software exposure to CVE-2020-10188 which affects the netkit-telnetd package (versions 0.17 and prior). This vulnerability is rated as “critical” according to the CVSS score (9.8), and successful exploitation can result in remote code executio...

Announcements

Vulnerability Notice VN-2020-456: Admin interface exploitation can result in LFI

Extreme Networks is reviewing and evaluating product and software exposure to vulnerabilities reported in CVE-2020-16152 which affects the administrative web interface of IQ Engine/HiveOS product. Successful exploitation can result in a Local File Inclusion (LFI) against a target from an unauthorize...

Announcements

Dojo badges not showing

I see some users have dojo badges showing, I have profile, nothing showing. What am I missing here? lslsls???

Training (Extreme Dojo)

Free Training for Extreme Wireless Cert until December 18th

Don’t miss out on the free certificate training offered by Extreme until December 18th! Earlier this year we offered FREE Technical Certification Training on Extreme’s Wireless Cloud solution, to support to our customers and partners during the Covid19 lockdown. Many thousands took up the offer and...

Training (Extreme Dojo)

Request for optics.extremenetworks.com addition

Hello, colleagues! With new https://optics.extremenetworks.com/ there is no understanding why do you need optics.xmod.When it was old Support Compatibility Matrix for EXOS optics there was help (prompt): Now it’s pretty hard to find out such information - why exactly, for which type of optics and fo...

Documentation

Extreme Connect 2020 On-Demand Sessions Available Now!

Check out any sessions you missed at : https://www.extremeconnectvirtual.com/live/home2 You can also check out our Extreme Connect 2020 topic boards for Q&A follow ups from all the great sessions that aired Wednesday and Thursday, September 16th-17th!

General Discussion

Why are all manuals out of date or not correct?

Hello, I've tried to find some information regarding ExtremecloudIQ but all manuals I get are either out of date or not right. Will this be changed / updated? Regards,DBTC

Documentation

Why can't I create a support account?

Hello community, I tried to make a support account so I would be able to send in a ticket for the support department.But everytime when I make it, and I tried different browser, I get an error at the captiva, API error.It witholds me to make an account, can anyone help me because I have a question a...

FAQs

Don't you offer a chat?

Hi extreme fellows,just a simple question for a quick answer - don’t you offer a chat?If yes please mail me the link - I couldn’t find one.Wolfgang Erbe

General Discussion

Page 1 / 40

User Leaderboard

Tweets by ExtremeNetworks

Sign up

Already have an account? Login

Username *

E-mail address *

Real Name

(Private)

Only you and moderators can see this information

Company

(Private)

Only you and moderators can see this information

Role

(Private)

Only you and moderators can see this information

Password *

I accept the terms & conditions

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Username

Password

Remember me

Forgot password?

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.