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lan problem

my college uses a wireless ap 3825 for providing internet connection through wifi, i want to use a lan cable for the connection. on connecting the cable on lan 1 port im getting a unidentified network. idont have any technical knowledge and would be great full if someone could help.

1 reply

Userlevel 7
Is this access point being managed by a controller? If so, we would probably need to review how it's configured. I would suggest contacting the GTAC for further assistance: https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-contact-Extreme-Networks-Global-Tec...