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Help Please! A stake record of the device was found in the redirector

Help Please! A stake record of the device was found in the redirector

PaulW2
New Contributor
Hi,

I am having issues adding my AP250 to my extremeIQ. I am getting the following error:

A stake record of the device was found in the redirector

the serial number is: 

02501707281017

Thanks!

2 REPLIES 2

SamPirok
Community Manager Community Manager
Community Manager
Hi Paul, thanks for letting us know and for the pictures. I found the old records that are causing that error for you, and I've reached out to the original owner to get permission to remove those old records. As soon as we can do that, you should be able to add these devices to your own inventory. I'll let you know as soon as I hear back on that request. Please feel free to check in with me here any time for an update.

PaulW2
New Contributor
Also, i have this other AP250, serial number: 02501707280806

Same error!

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