topic Re: Hello, I am unable to add AP as it comes up with Error (device already onboarded). The account that it was previously on has been shut down. Can a device be released from HM. The serial number is 33013080805443. in Aerohive Migrated Content https://community.extremenetworks.com/t5/aerohive-migrated-content/hello-i-am-unable-to-add-ap-as-it-comes-up-with-error-device/m-p/83932#M10060 <P>You can reach the Aerohive SE or Aerohive TAC team to resolve the issue. </P> Mon, 11 Mar 2019 19:41:05 GMT AnonymousM 2019-03-11T19:41:05Z Hello, I am unable to add AP as it comes up with Error (device already onboarded). The account that it was previously on has been shut down. Can a device be released from HM. The serial number is 33013080805443. https://community.extremenetworks.com/t5/aerohive-migrated-content/hello-i-am-unable-to-add-ap-as-it-comes-up-with-error-device/m-p/83929#M10057 Hello, I am unable to add AP as it comes up with Error (device already onboarded). The account that it was previously on has been shut down. Can a device be released from HM. The serial number is 33013080805443. Sun, 10 Mar 2019 10:39:10 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/hello-i-am-unable-to-add-ap-as-it-comes-up-with-error-device/m-p/83929#M10057 adolphzhangqi 2019-03-10T10:39:10Z Re: Hello, I am unable to add AP as it comes up with Error (device already onboarded). The account that it was previously on has been shut down. Can a device be released from HM. The serial number is 33013080805443. https://community.extremenetworks.com/t5/aerohive-migrated-content/hello-i-am-unable-to-add-ap-as-it-comes-up-with-error-device/m-p/83930#M10058 <P>If you get an error message stating "Device alreday onboarded", it means it has been already associated to someones cloud account. </P> Mon, 11 Mar 2019 15:17:24 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/hello-i-am-unable-to-add-ap-as-it-comes-up-with-error-device/m-p/83930#M10058 AnonymousM 2019-03-11T15:17:24Z Re: Hello, I am unable to add AP as it comes up with Error (device already onboarded). The account that it was previously on has been shut down. Can a device be released from HM. The serial number is 33013080805443. https://community.extremenetworks.com/t5/aerohive-migrated-content/hello-i-am-unable-to-add-ap-as-it-comes-up-with-error-device/m-p/83931#M10059 <P>Yes, I do agree with you. How can it be freed up?</P> Mon, 11 Mar 2019 19:37:09 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/hello-i-am-unable-to-add-ap-as-it-comes-up-with-error-device/m-p/83931#M10059 adolphzhangqi 2019-03-11T19:37:09Z Re: Hello, I am unable to add AP as it comes up with Error (device already onboarded). The account that it was previously on has been shut down. Can a device be released from HM. The serial number is 33013080805443. https://community.extremenetworks.com/t5/aerohive-migrated-content/hello-i-am-unable-to-add-ap-as-it-comes-up-with-error-device/m-p/83932#M10060 <P>You can reach the Aerohive SE or Aerohive TAC team to resolve the issue. </P> Mon, 11 Mar 2019 19:41:05 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/hello-i-am-unable-to-add-ap-as-it-comes-up-with-error-device/m-p/83932#M10060 AnonymousM 2019-03-11T19:41:05Z Re: Hello, I am unable to add AP as it comes up with Error (device already onboarded). The account that it was previously on has been shut down. Can a device be released from HM. The serial number is 33013080805443. https://community.extremenetworks.com/t5/aerohive-migrated-content/hello-i-am-unable-to-add-ap-as-it-comes-up-with-error-device/m-p/83933#M10061 <P>Thank you.</P> Mon, 11 Mar 2019 19:41:58 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/hello-i-am-unable-to-add-ap-as-it-comes-up-with-error-device/m-p/83933#M10061 adolphzhangqi 2019-03-11T19:41:58Z