topic Re: Of the 44 AP230's we have, 30 will not update reporting that they are unable to save the image to flash memory. They are on 6.5r4 at the moment and we are on HiveManager NG. I have tried restarting and also updating to an earlier version. in Aerohive Migrated Content

Of the 44 AP230's we have, 30 will not update reporting that they are unable to save the image to flash memory. They are on 6.5r4 at the moment and we are on HiveManager NG. I have tried restarting and also updating to an earlier version.

castley — Wed, 16 Oct 2019 20:19:31 GMT

Of the 44 AP230's we have, 30 will not update reporting that they are unable to save the image to flash memory. They are on 6.5r4 at the moment and we are on HiveManager NG. I have tried restarting and also updating to an earlier version.

Re: Of the 44 AP230's we have, 30 will not update reporting that they are unable to save the image to flash memory. They are on 6.5r4 at the moment and we are on HiveManager NG. I have tried restarting and also updating to an earlier version.

samantha_lynn — Wed, 16 Oct 2019 20:42:30 GMT

Can you confirm that any firewalls or content filters are allowing UDP12222 and TCP443? These are the ports used to update configuration and firmware via the HiveManager. If those ports are allowed, I'd recommend running CAPWAP debugs, replicating the issue, and then sending tech data to communityhelp@aerohive.com so I can review the debugs to see why the update is failing. This guide reviews how to enable CAPWAP debugs: https://thehivecommunity.aerohive.com/s/article/CAPWAP-debugs