topic Re: Just got AP650 without manual, how can I setup this AP? Help please! in Aerohive Migrated Content

Just got AP650 without manual, how can I setup this AP? Help please!

4jumbo — Wed, 01 Apr 2020 02:56:01 GMT

Just got AP650 without manual, how can I setup this AP? Help please!

Re: Just got AP650 without manual, how can I setup this AP? Help please!

ashley_finch — Wed, 01 Apr 2020 15:58:08 GMT

Hello,

First step is give it some PoE+ power and make sure you have firewall rules in place to allow it to contact a Cloud IQ instance. (Ports, 12222, 443, 80, 2083)

You'll need to register for a CloudIQ instance here:

https://www.extremenetworks.com/cloud-networking/

Once you receive a registration email you can begin the setup. If you have a licence key enter that, otherwise select the free "connect" option which has a limited feature set.

Otherwise, follow the below guide:

https://thehivecommunity.aerohive.com/s/article/Comprehensive-On-Boarding-Guide

Hope that helps.

Re: Just got AP650 without manual, how can I setup this AP? Help please!

4jumbo — Thu, 02 Apr 2020 01:57:56 GMT

I got POE power but it is behind PF sense. I don't know how to open ports.

Re: Just got AP650 without manual, how can I setup this AP? Help please!

4jumbo — Thu, 02 Apr 2020 02:08:57 GMT

Ports need to be UDP or TCP?

Re: Just got AP650 without manual, how can I setup this AP? Help please!

4jumbo — Thu, 02 Apr 2020 02:57:50 GMT

I tried to open these ports but 12222 and 2083 not communicate, port 80, 443 are fine.

Re: Just got AP650 without manual, how can I setup this AP? Help please!

ashley_finch — Thu, 02 Apr 2020 17:06:06 GMT

12222 is the main one needed for CAPWAP connectivity. Firewall rules in a bit more depth. These may vary depending on region, but in your own instance if you click on your name in the top right > about Extreme CloudIQ > click the firewall configuration guide

Ams as an example:

https://extremecloudiq.com/support/Amsterdam.html

Re: Just got AP650 without manual, how can I setup this AP? Help please!

4jumbo — Sun, 05 Apr 2020 05:52:08 GMT

Do you have CLI steps? I have problem with my ports, don't know it was from ISP modem or my PFsense.

Re: Just got AP650 without manual, how can I setup this AP? Help please!

ashley_finch — Mon, 06 Apr 2020 15:15:53 GMT

For a firewall? Unfortunately not. Unless you mean a CLI guide for the AP to connect it to the Cloud IQ?: https://thehivecommunity.aerohive.com/s/article/CAPWAP-Guide-for-HiveManager-NG

Re: Just got AP650 without manual, how can I setup this AP? Help please!

4jumbo — Tue, 07 Apr 2020 01:25:42 GMT

Without connect to CloudIQ, is there other way?