Getting alerts saying is there anything I can do to try and stop these? The Tx retry rate for client ********** exceeded the alarm threshold (40) and is now at 67.

richard_draper — Thu, 02 May 2019 15:57:34 GMT

Re: Getting alerts saying is there anything I can do to try and stop these? The Tx retry rate for client ********** exceeded the alarm threshold (40) and is now at 67.

samantha_lynn — Thu, 02 May 2019 17:11:55 GMT

That alert is indicating there is high Radio Frequency (RF) interference on your network. These guides reviews how troubleshoot for RF interference, depending on which HiveManager platform you are using:

HiveManager Classic: https://thehivecommunity.aerohive.com/s/article/Radio-Frequency-Interference-Troubleshooting

HiveManager NG: https://thehivecommunity.aerohive.com/s/article/Radio-Frequency-Interference-NG

If you can send me tech data from an AP that is having these issues, I can take a look at let you know what we see as far as interference levels go, and what we can do to mitigate the interference. Below are some guides reviewing how to get tech data, again depending on which HiveManager platform you are using. If you could email the data to me at communityhelp@aerohive.com, I would appreciate it.

HiveManager Classic-https://thehivecommunity.aerohive.com/s/article/How-to-download-tech-data-in-Classic

HiveManager NG-https://thehivecommunity.aerohive.com/s/article/How-to-download-tech-data-in-HiveManager

Device CLI-https://thehivecommunity.aerohive.com/s/article/Collecting-Tech-Data-via-CLI

topic Getting alerts saying is there anything I can do to try and stop these? The Tx retry rate for client ********** exceeded the alarm threshold (40) and is now at 67. in Aerohive Migrated Content

Getting alerts saying is there anything I can do to try and stop these? The Tx retry rate for client ********** exceeded the alarm threshold (40) and is now at 67.

Re: Getting alerts saying is there anything I can do to try and stop these? The Tx retry rate for client ********** exceeded the alarm threshold (40) and is now at 67.