topic the error is wifi0: A high interference alert was raised. what does this mean and how do I resolve in Aerohive Migrated Content

the error is wifi0: A high interference alert was raised. what does this mean and how do I resolve

lbeem — Thu, 06 Sep 2018 21:22:59 GMT

the error is wifi0: A high interference alert was raised. what does this mean and how do I resolve

Re: the error is wifi0: A high interference alert was raised. what does this mean and how do I resolve

samantha_lynn — Thu, 06 Sep 2018 21:53:40 GMT

This indicates you have Radio Frequency interference on your network. The following guide will help you troubleshoot this, depending on what HiveManager platform you are using.

HiveManager Classic (myhive.aerohive.com)- https://thehivecommunity.aerohive.com/s/article/Radio-Frequency-Interference-Troubleshooting

HiveManager (formerly NG, cloud.aerohive.com)- https://thehivecommunity.aerohive.com/s/article/Radio-Frequency-Interference-NG

Re: the error is wifi0: A high interference alert was raised. what does this mean and how do I resolve

luciano — Tue, 30 Apr 2019 23:36:49 GMT

Hello. I have this same problem with my ap-130, I noticed that this started from the firmware update for the HiveOS version 8.2r4.207023. before that there was no interference registered in myhive, I also did the procedures that were passed in the tutorials above, but without success

Re: the error is wifi0: A high interference alert was raised. what does this mean and how do I resolve

samantha_lynn — Tue, 30 Apr 2019 23:40:20 GMT

Would you be able to update to 8.2r5 (the latest recommended version) to see if the issue still occurs? If it doesn't, could you send me tech data with the AP on 8.2r5, then tech data with the AP on a different firmware that doesn't show interference? My direct email is communityhelp@aerohive.com. Below are some guides on how to get tech data, depending on which HiveManager platform you are using.

HiveManager Classic-https://thehivecommunity.aerohive.com/s/article/How-to-download-tech-data-in-Classic

HiveManager NG-https://thehivecommunity.aerohive.com/s/article/How-to-download-tech-data-in-HiveManager

Device CLI-https://thehivecommunity.aerohive.com/s/article/Collecting-Tech-Data-via-CLI

This guide will walk you through how to determine which HiveManager you are using, for reference: https://thehivecommunity.aerohive.com/s/article/Which-HiveManager-Platform-am-I-using

Re: the error is wifi0: A high interference alert was raised. what does this mean and how do I resolve

luciano — Tue, 30 Apr 2019 23:50:45 GMT

OK. Yes, I do. but a question before that, would version 8.5R5 be the lasted version? because I tried to do the update in the golden it tells me that it is in the last version

Re: the error is wifi0: A high interference alert was raised. what does this mean and how do I resolve

samantha_lynn — Wed, 01 May 2019 00:02:05 GMT

Currently we're still recommending 8.2r5 as far as I know. You can check the latest recommendation here, we update this chart each time we release a new golden version- https://thehivecommunity.aerohive.com/s/question/0D50c00005jmpq9CAA/aerohive-hiveos-access-point-matrix

Re: the error is wifi0: A high interference alert was raised. what does this mean and how do I resolve

luciano — Wed, 01 May 2019 01:09:55 GMT

the HiveOS version 8.2r5.221111 for me is lasted a golden for me in myhive is HiveOS 8.2r4.207023

Re: the error is wifi0: A high interference alert was raised. what does this mean and how do I resolve

samantha_lynn — Wed, 01 May 2019 01:14:20 GMT

Yes, can you update to the latest and see if the problem is still present?

Re: the error is wifi0: A high interference alert was raised. what does this mean and how do I resolve

luciano — Wed, 01 May 2019 02:13:55 GMT

I just sent you an email with the requested data.

Re: the error is wifi0: A high interference alert was raised. what does this mean and how do I resolve

samantha_lynn — Wed, 01 May 2019 03:57:08 GMT

Thank you for that data, but unfortunately both files are showing they are from a device on HiveOS 8.2r4. Could you update to the latest, get tech data from that version, then if the issue is still present downgrade to a version that does not have this issue and send tech data from that set up as well?

Re: the error is wifi0: A high interference alert was raised. what does this mean and how do I resolve

AnonymousM — Wed, 22 May 2019 04:46:21 GMT

We are also see a lot of continuous errors " wifi0: A high interference alert was raised" on all our AP230 and AP250, when we upgraded to the latest firmware "HiveOS 8.4r10.219856". Any suggestions?

Re: the error is wifi0: A high interference alert was raised. what does this mean and how do I resolve

samantha_lynn — Wed, 22 May 2019 19:21:38 GMT

If you can send me tech data from an AP reporting that alarm, I can check to see if you actually have any interference in your network, or if the HiveOS version is causing false reporting. Below are some guides reviewing how to get tech data, depending on your HiveManager Platform.

HiveManager Classic-https://thehivecommunity.aerohive.com/s/article/How-to-download-tech-data-in-Classic

HiveManager NG-https://thehivecommunity.aerohive.com/s/article/How-to-download-tech-data-in-HiveManager

Device CLI-https://thehivecommunity.aerohive.com/s/article/Collecting-Tech-Data-via-CLI

This guide will walk you through how to determine which HiveManager you are using, for reference: https://thehivecommunity.aerohive.com/s/article/Which-HiveManager-Platform-am-I-using

Re: the error is wifi0: A high interference alert was raised. what does this mean and how do I resolve

jgraham — Sat, 03 Aug 2019 01:19:55 GMT

We are also getting this alert also as soon as we updated to 8.2r5

Re: the error is wifi0: A high interference alert was raised. what does this mean and how do I resolve

samantha_lynn — Mon, 05 Aug 2019 19:40:59 GMT

Would you be able to send tech data from the AP so we can check the interference levels for you? If you'd like to email the tech data directly to me, my email is communityhelp@aerohive.com. Below are some guides reviewing how to get tech data, depending on your HiveManager Platform.

HiveManager Classic-https://thehivecommunity.aerohive.com/s/article/How-to-download-tech-data-in-Classic

HiveManager NG-https://thehivecommunity.aerohive.com/s/article/How-to-download-tech-data-in-HiveManager

Device CLI-https://thehivecommunity.aerohive.com/s/article/Collecting-Tech-Data-via-CLI

This guide will walk you through how to determine which HiveManager you are using, for reference: https://thehivecommunity.aerohive.com/s/article/Which-HiveManager-Platform-am-I-using

Re: the error is wifi0: A high interference alert was raised. what does this mean and how do I resolve

mnguyen — Fri, 20 Dec 2019 21:41:35 GMT

We are also getting this alert also and we are running 10.0r7a.