topic We have a new accesspoint that cannot be registered as the serial number is probably in use somewhere else. also our normal support account doesn't work any more, please give my account access to contact support. in Aerohive Migrated Content

We have a new accesspoint that cannot be registered as the serial number is probably in use somewhere else. also our normal support account doesn't work any more, please give my account access to contact support.

roel_mercx — Thu, 25 Jul 2019 17:31:53 GMT

We have a new accesspoint that cannot be registered as the serial number is probably in use somewhere else. also our normal support account doesn't work any more, please give my account access to contact support.

Re: We have a new accesspoint that cannot be registered as the serial number is probably in use somewhere else. also our normal support account doesn't work any more, please give my account access to contact support.

samantha_lynn — Thu, 25 Jul 2019 19:54:57 GMT

Hello, per our email conversation you would want to contact your Aerohive partner. I've emailed you directly with contact information to get that process started.