topic trying to add a second hand ap230 for testing/training to a connect account. I get error code stating the AP is aleady tied to another vendor. AP serial number is : 92301403270534 . in Aerohive Migrated Content

trying to add a second hand ap230 for testing/training to a connect account. I get error code stating the AP is aleady tied to another vendor. AP serial number is : 92301403270534 .

thelewis7878 — Thu, 21 Nov 2019 09:22:27 GMT

trying to add a second hand ap230 for testing/training to a connect account. I get error code stating the AP is aleady tied to another vendor. AP serial number is : 92301403270534 .

Re: trying to add a second hand ap230 for testing/training to a connect account. I get error code stating the AP is aleady tied to another vendor. AP serial number is : 92301403270534 .

samantha_lynn — Fri, 22 Nov 2019 01:40:56 GMT

Could you confirm that serial number for me? Is the first digit supposed to be 0 by chance?

Re: trying to add a second hand ap230 for testing/training to a connect account. I get error code stating the AP is aleady tied to another vendor. AP serial number is : 92301403270534 .

thelewis7878 — Fri, 22 Nov 2019 03:41:21 GMT

Hello Sam, yes there was a typo , the serial number is supposed to be a 0 not a 9 for the first letter! Thank you

Re: trying to add a second hand ap230 for testing/training to a connect account. I get error code stating the AP is aleady tied to another vendor. AP serial number is : 92301403270534 .

samantha_lynn — Fri, 22 Nov 2019 03:42:55 GMT

Thanks for confirming that for me, that device should be free to add to your HiveManager now. Please let me know if you have any further issues adding the device to your inventory.