topic Re: Hello I have two AP's and when I try to add it to Hive Manager Platform, it says &quot;Device already onboarded&quot;. The S/N is: 01221906081120 and 01221906081003. Can you help me? Thanks in advance in Aerohive Migrated Content https://community.extremenetworks.com/t5/aerohive-migrated-content/hello-i-have-two-ap-s-and-when-i-try-to-add-it-to-hive-manager/m-p/86812#M11247 Van you provide a distri for me<BR /> Thanks Wed, 11 Dec 2019 23:59:12 GMT albert 2019-12-11T23:59:12Z Hello I have two AP's and when I try to add it to Hive Manager Platform, it says "Device already onboarded". The S/N is: 01221906081120 and 01221906081003. Can you help me? Thanks in advance https://community.extremenetworks.com/t5/aerohive-migrated-content/hello-i-have-two-ap-s-and-when-i-try-to-add-it-to-hive-manager/m-p/86810#M11245 Hello I have two AP's and when I try to add it to Hive Manager Platform, it says "Device already onboarded". The S/N is: 01221906081120 and 01221906081003. Can you help me? Thanks in advance Wed, 11 Dec 2019 17:53:30 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/hello-i-have-two-ap-s-and-when-i-try-to-add-it-to-hive-manager/m-p/86810#M11245 albert 2019-12-11T17:53:30Z Re: Hello I have two AP's and when I try to add it to Hive Manager Platform, it says "Device already onboarded". The S/N is: 01221906081120 and 01221906081003. Can you help me? Thanks in advance https://community.extremenetworks.com/t5/aerohive-migrated-content/hello-i-have-two-ap-s-and-when-i-try-to-add-it-to-hive-manager/m-p/86811#M11246 <P>I would usually be able to help you with this but our server is having some issues, so you'll need to open a case with your distributor to request the duplicate records for these devices be removed. If you're unsure who to contact for you distributor, I can provide some contact information, just let me know. </P> Wed, 11 Dec 2019 22:28:41 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/hello-i-have-two-ap-s-and-when-i-try-to-add-it-to-hive-manager/m-p/86811#M11246 samantha_lynn 2019-12-11T22:28:41Z Re: Hello I have two AP's and when I try to add it to Hive Manager Platform, it says "Device already onboarded". The S/N is: 01221906081120 and 01221906081003. Can you help me? Thanks in advance https://community.extremenetworks.com/t5/aerohive-migrated-content/hello-i-have-two-ap-s-and-when-i-try-to-add-it-to-hive-manager/m-p/86812#M11247 Van you provide a distri for me<BR /> Thanks Wed, 11 Dec 2019 23:59:12 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/hello-i-have-two-ap-s-and-when-i-try-to-add-it-to-hive-manager/m-p/86812#M11247 albert 2019-12-11T23:59:12Z Re: Hello I have two AP's and when I try to add it to Hive Manager Platform, it says "Device already onboarded". The S/N is: 01221906081120 and 01221906081003. Can you help me? Thanks in advance https://community.extremenetworks.com/t5/aerohive-migrated-content/hello-i-have-two-ap-s-and-when-i-try-to-add-it-to-hive-manager/m-p/86813#M11248 <P>Of course, I've emailed you directly with the necessary information. Please let me know if I can clarify anything for you. </P> Thu, 12 Dec 2019 01:50:45 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/hello-i-have-two-ap-s-and-when-i-try-to-add-it-to-hive-manager/m-p/86813#M11248 samantha_lynn 2019-12-12T01:50:45Z