topic Re: How do I change my Hivemanager account to a Connect Account in Aerohive Migrated Content

How do I change my Hivemanager account to a Connect Account

jason1lee1 — Fri, 18 Oct 2019 04:48:49 GMT

How do I change my Hivemanager account to a Connect Account

Re: How do I change my Hivemanager account to a Connect Account

ashley_finch — Fri, 18 Oct 2019 15:56:04 GMT

I presume you're on HiveManager Select currently? If so unfortunately you cannot downgrade to connect. You can however sign up for a new instance and migrate APs, but you would have to recreate the configuration.

Re: How do I change my Hivemanager account to a Connect Account

support138 — Tue, 19 Nov 2019 04:04:18 GMT

I have this same problem, we are not going to renew our support and as such need to start using a different "free" account. However, last year I was told there is a way with a number of steps to export/copy the configuration and import into a different account, as well as releasing the APs in the current account and "grabbing" them into the new account. Does any one have the steps needed to do this?