topic Re: Is there a way to use emoji for the ssid using Connect? (I have tested this using the cli and it works out well.) in Aerohive Migrated Content

Is there a way to use emoji for the ssid using Connect? (I have tested this using the cli and it works out well.)

lordbink — Sun, 08 Sep 2019 00:43:37 GMT

Is there a way to use emoji for the ssid using Connect? (I have tested this using the cli and it works out well.)

Re: Is there a way to use emoji for the ssid using Connect? (I have tested this using the cli and it works out well.)

samantha_lynn — Mon, 09 Sep 2019 19:55:03 GMT

I'm sorry, I'm not sure what you're asking. Are you trying to use an image for the SSID name?

Re: Is there a way to use emoji for the ssid using Connect? (I have tested this using the cli and it works out well.)

lordbink — Mon, 09 Sep 2019 20:10:57 GMT

It looks like the web interface for Connect does not allow all unicode characters in the SSID name that are allowed by the 802.11 specification. It is basically a unicode character that is interpreted as an image. You can use unicode characters like Chinese and Spanish images in the SSID name and devices will interpret it correctly (that adhere to the standard properly).

Re: Is there a way to use emoji for the ssid using Connect? (I have tested this using the cli and it works out well.)

samantha_lynn — Thu, 12 Sep 2019 02:01:45 GMT

Can you send me the characters you're trying to use so I can test this in our lab?

Re: Is there a way to use emoji for the ssid using Connect? (I have tested this using the cli and it works out well.)

lordbink — Thu, 12 Sep 2019 10:24:26 GMT

Simple examples:







There are non-emoji examples that are also unicode (which also do not seem to work):

עשה את הנדרש

不要激怒猴神

воняет как волшебство

それをググってみましょう

For reference:

Re: Is there a way to use emoji for the ssid using Connect? (I have tested this using the cli and it works out well.)

samantha_lynn — Thu, 19 Sep 2019 01:11:37 GMT

Thank you for your patience while we worked on this in our lab this for you. I think at this point we are going to need a support case so we can get our engineering team to work on this with us. Since we can use these characters in the CLI, I think there is an issue with the GUI we need to resolve so we can use these characters in the GUI set up.

Re: Is there a way to use emoji for the ssid using Connect? (I have tested this using the cli and it works out well.)

lordbink — Thu, 19 Sep 2019 03:49:12 GMT

Unfortunately, I have no support available under my account and my company (where I acquired these APs) did not renew Aerohive support.

Re: Is there a way to use emoji for the ssid using Connect? (I have tested this using the cli and it works out well.)

samantha_lynn — Thu, 19 Sep 2019 03:59:22 GMT

Thank you for letting me know. I've emailed you directly with steps for opening a courtesy case, please let me know if you need any additional assistance.

Re: Is there a way to use emoji for the ssid using Connect? (I have tested this using the cli and it works out well.)

lordbink — Thu, 19 Sep 2019 04:12:36 GMT

Sam, I did not expect that. Thank you.

I filled out the form as instructed.