topic Re: I have 2 Ap122 connected directly to a Comcast wireless modem router. I am getting extreme slow speeds no more than 15mbs, however the comcast wifi is 400mbs. I switched off the comcast wifi radio and still get 15-20mbs. Service is 1 gig. in Aerohive Migrated Content

I have 2 Ap122 connected directly to a Comcast wireless modem router. I am getting extreme slow speeds no more than 15mbs, however the comcast wifi is 400mbs. I switched off the comcast wifi radio and still get 15-20mbs. Service is 1 gig.

David7 — Thu, 14 Nov 2019 04:10:48 GMT

I have 2 Ap122 connected directly to a Comcast wireless modem router. I am getting extreme slow speeds no more than 15mbs, however the comcast wifi is 400mbs. I switched off the comcast wifi radio and still get 15-20mbs. Service is 1 gig.

Re: I have 2 Ap122 connected directly to a Comcast wireless modem router. I am getting extreme slow speeds no more than 15mbs, however the comcast wifi is 400mbs. I switched off the comcast wifi radio and still get 15-20mbs. Service is 1 gig.

AnonymousM — Thu, 14 Nov 2019 04:57:33 GMT

Hey David,

Can you please provide some information about the configuration on the APs. If you are able to access the CLI please provide the results of following commands or at least provide the tech data logs from the APs.

#show run

#show int wifi0

#show int wifi1

#show acsp neigh

Re: I have 2 Ap122 connected directly to a Comcast wireless modem router. I am getting extreme slow speeds no more than 15mbs, however the comcast wifi is 400mbs. I switched off the comcast wifi radio and still get 15-20mbs. Service is 1 gig.

David7 — Thu, 14 Nov 2019 21:35:49 GMT

For CLI do i need to be onsite or can I do it from the Cloud (free version)?

Re: I have 2 Ap122 connected directly to a Comcast wireless modem router. I am getting extreme slow speeds no more than 15mbs, however the comcast wifi is 400mbs. I switched off the comcast wifi radio and still get 15-20mbs. Service is 1 gig.

AnonymousM — Thu, 14 Nov 2019 22:04:09 GMT

You do have some access to CLI from the UI of XIQ Connect...

Re: I have 2 Ap122 connected directly to a Comcast wireless modem router. I am getting extreme slow speeds no more than 15mbs, however the comcast wifi is 400mbs. I switched off the comcast wifi radio and still get 15-20mbs. Service is 1 gig.

David7 — Fri, 15 Nov 2019 00:58:05 GMT

here is one AP

Re: I have 2 Ap122 connected directly to a Comcast wireless modem router. I am getting extreme slow speeds no more than 15mbs, however the comcast wifi is 400mbs. I switched off the comcast wifi radio and still get 15-20mbs. Service is 1 gig.

David7 — Sat, 16 Nov 2019 02:15:47 GMT

Hello did you look at the file

Re: I have 2 Ap122 connected directly to a Comcast wireless modem router. I am getting extreme slow speeds no more than 15mbs, however the comcast wifi is 400mbs. I switched off the comcast wifi radio and still get 15-20mbs. Service is 1 gig.

David7 — Sat, 16 Nov 2019 02:16:33 GMT

Did you look at the file

Re: I have 2 Ap122 connected directly to a Comcast wireless modem router. I am getting extreme slow speeds no more than 15mbs, however the comcast wifi is 400mbs. I switched off the comcast wifi radio and still get 15-20mbs. Service is 1 gig.

AnonymousM — Sat, 16 Nov 2019 02:39:47 GMT

Hey David,

You config is basic and isn't causing any issues. The 2.4GHz radio is consuming a significant amount of airtime which I'd assume the client device is dealing with as well. That should cause both AP and client to dynamically rate switch to lower more stable data rates leading to a decrease in in throughput.

2.4GHz Radio.

Rx airtime=12.99 s; Tx airtime=810.22 s; CRC error airtime=1557.36 s;

The 5GHz radio is using a 20MHz channel wide on 161, but is among several other APs using an 80MHz channel width, so when comparing the two you will certainly see a difference in overall throughput.

From the CLI of the AP you can run #show station to see all clients currently connected as well as the TX/RX data rates they're using to confirm.

Re: I have 2 Ap122 connected directly to a Comcast wireless modem router. I am getting extreme slow speeds no more than 15mbs, however the comcast wifi is 400mbs. I switched off the comcast wifi radio and still get 15-20mbs. Service is 1 gig.

David7 — Sun, 17 Nov 2019 00:31:08 GMT

any recommendations?

Re: I have 2 Ap122 connected directly to a Comcast wireless modem router. I am getting extreme slow speeds no more than 15mbs, however the comcast wifi is 400mbs. I switched off the comcast wifi radio and still get 15-20mbs. Service is 1 gig.

AnonymousM — Mon, 18 Nov 2019 20:13:44 GMT

Hey David,

You could take advantage of our radios profiles found under "Configure" and "Common Objects" to adjust from a 20MHz to 80MHz channel for your 5GHz radio. 2.4GHz is often tough to improve because of a limited number of channels, but ensure that the AP is properly located. Also ensure that the AP is properly powered with 802.2af PoE.