How can I remove AP 150W from the expired Extreme CloudIQ account ?

laphudang1 — Wed, 08 Jul 2020 10:02:22 GMT

Hello,

I have a AP150w added to the Extreme Cloud IQ, but the account trial expired and now I can't remove AP from the account.

Please help , How do I remove device on my account?

because it is very important please show me how?

i sended email for 'communityhelp@aerohive.com' but i don’t have aerohive account portal so can’t for help.

Thank you

Re: How can I remove AP 150W from the expired Extreme CloudIQ account ?

Tomasz — Wed, 08 Jul 2020 12:38:49 GMT

Hi,

Please contact GTAC (support@extremenetworks.com or a call: https://www.extremenetworks.com/support/contact/).

Hope that helps,

Tomasz