topic Re: reserved ip in Aerohive Migrated Content

reserved ip

AnonymousM — Tue, 11 Dec 2018 05:19:12 GMT

reserved ip

Re: reserved ip

samantha_lynn — Tue, 11 Dec 2018 05:30:52 GMT

Could you clarify what you are looking for here? Are you asking how to reserve an IP when using the AP as a DHCP server?

Re: reserved ip

AnonymousM — Tue, 11 Dec 2018 05:50:26 GMT

Sorry, somehow question submitted before complete. We are using XR200's as DHCP server. is it possible to put in a reservation for an IP address?

Re: reserved ip

samantha_lynn — Tue, 11 Dec 2018 22:06:23 GMT

We can exclude IP addresses from the pool that you have made from being handed out to clients. You would include those addresses in the pool, in Configuration> Open the network policy> go to the Router Settings> Network Allocation> Open a network that is going to host the DHCP server> enable DHCP in the Advanced settings of this network, then exclude addresses at the start or end of the pool you set up. We aren't reserving it for a specific MAC address per say, but we are making sure that address is available and not assigned to a client supported by this DHCP server automatically. Is that what you were looking for?

Re: reserved ip

technical — Sat, 09 Feb 2019 07:50:14 GMT

So how do you reserve a specific IP address for a specific MAC address so that when the device connects to the network, it will always be assigned that IP address?

Re: reserved ip

samantha_lynn — Mon, 11 Feb 2019 20:44:25 GMT

You would leave that address out of the pool, and assign the IP address to the device via device specific configuration in HiveManager so it knows to ask for that address only. Or you might want to use a DHCP server as those will have more advanced DHCP options and features than our Routers.

Re: reserved ip

technical — Mon, 11 Feb 2019 23:13:35 GMT

HOW do I set up that specific configuration in HM? Can you please point me to the appropriate documentation article?

Re: reserved ip

samantha_lynn — Mon, 11 Feb 2019 23:34:49 GMT

There isn't a specific guide for setting a static IP address, but depending on your HiveManager Platform, you would want to follow these steps:

HiveManager Classic (myhive.aerohive.com): Monitor> Check the box next to the AP> Modify> Expand MGT0 Interface Settings> Click on the Static IP option> Enter the IP, Subnet, and Default gateway> Save> Push this out to the AP.

HiveManager (formerly NG, cloud.aerohive.com): Monitor> Click on the host name of the device> Device Configuration (left hand side menu under Configuration)> Under the Management Interface (Mgt0) section, select Static Address and enter the IP Address, Subnet mask, and Default gateway. Push this out to the AP.

Re: reserved ip

technical — Tue, 12 Feb 2019 01:49:05 GMT

Sam, in this case I'm not wanting to assign IP addresses to APs (I already know now to do that).

Here's my exact use case:

a tenant schedules to lease the use of a room on a given evening in the future
that tenant is going to have some devices they'll join to the network (some wired and some wireless) when they arrive
they need those devices to be assigned specific IP addresses that can be known ahead of time so they can configure software to use those addresses before they arrive
the tenant can send me the MAC address of the devices that need to have static IP addresses assigned

So I need to be able to pre-assign specific IP addresses to correspond to specific MAC addresses within the HiveManager interface. I've always referred to this sort of capability as IP address reservation, but perhaps that's not the right term.

How can I do this in HiveManager?

Re: reserved ip

samantha_lynn — Thu, 14 Feb 2019 03:55:21 GMT

Unfortunately HiveManager doesn't have a feature for pre-assigning IP addresses to specific MAC addresses other than device specific configurations. I can submit a feature request for you if you'd like to see if we can get this added to a future update?

Re: reserved ip

technical — Thu, 14 Feb 2019 04:04:21 GMT

Yes, please submit this as an oft-requested, high-value feature.

Re: reserved ip

samantha_lynn — Thu, 14 Feb 2019 04:21:55 GMT

Thank you for getting back to me, I have submitted this feature request on your behalf. Please let me know if you can think of anything else you'd like to see up implement.