topic Re: AP250 Regulatory domain question in Aerohive Migrated Content

AP250 Regulatory domain question

sergi_dupe — Fri, 17 Jan 2020 19:30:44 GMT

I've found a 2nd hand AP250 sold in Great Britain that has at the back the following:

-FCC, -CAN, -CE as a regulatoy domains.

I would like to use this AP in Spain, so my gess is that AP could fit the regulations of the country. Isn't it?

Second question is: Does an AP that has -CE label at at the back could be used in Europe without issues?

Thank you!

Re: AP250 Regulatory domain question

samantha_lynn — Fri, 17 Jan 2020 22:41:11 GMT

You can use the AP in European countries, but you'd need to get the country code changed to fit the location of the AP, so we can be sure the AP is complying with all local wireless signal regulations. You'd need to open a technical support case to request the country code be updated.

Re: AP250 Regulatory domain question

sergi_dupe — Tue, 11 Feb 2020 22:56:36 GMT

Regarding the sentence: "You'd need to open a technical support case to request the country code be updated", setting the country code in ExtremeCloudIQ by myself is not enough then?

Regards,

Re: AP250 Regulatory domain question

samantha_lynn — Tue, 11 Feb 2020 23:14:36 GMT

You can try to change the country code in the GUI, but if the region code doesn't match the country you're trying to change to, the update would fail. Unfortunately there isn't a way for you to change the region code. Support can update both codes for you if you can provide remote access to the AP.