topic Re: Our guard shed AP is pinging and shows connection but nothing to the desktop. Shows there is activity on the NIC but no connection, any help is appreciated in Aerohive Migrated Content

Our guard shed AP is pinging and shows connection but nothing to the desktop. Shows there is activity on the NIC but no connection, any help is appreciated

sdlujan — Fri, 29 Jun 2018 00:34:57 GMT

Our guard shed AP is pinging and shows connection but nothing to the desktop. Shows there is activity on the NIC but no connection, any help is appreciated

Re: Our guard shed AP is pinging and shows connection but nothing to the desktop. Shows there is activity on the NIC but no connection, any help is appreciated

samantha_lynn — Sat, 30 Jun 2018 00:38:05 GMT

Hello, are you plugging the desktop directly in to the AP or are we trying to pick up a wireless signal? If we're plugging directly in, let's try plugging a different device in to the same port to see if it's the port that is failing. If we're trying to pick up a wireless signal, please run a client monitor so we can see what part of the connection is failing.

Re: Our guard shed AP is pinging and shows connection but nothing to the desktop. Shows there is activity on the NIC but no connection, any help is appreciated

sdlujan — Sat, 30 Jun 2018 04:36:43 GMT

No, we have a small Cisco switch in the guardhouse with two workstations and some cameras plugged into it. Pat helped me yesterday and under advanced bridge configuration, we changed the user profile and it worked. Except now the kiosk doesn't connect to the website to view who has entered or left the campus.