https://community.extremenetworks.com/t5/aerohive-migrated-content/im-trying-to-add-an-access-point-with-the-serial-number/m-p/89805#M12446 <P>Would you be able to send proof of purchase for this device (including the serial number on the proof of purchase) to Communityhelp@aerohive.com? Once we have this, I should be able to free that device up for you. </P> Mon, 17 Jun 2019 19:49:08 GMT samantha_lynn 2019-06-17T19:49:08Z https://community.extremenetworks.com/t5/aerohive-migrated-content/im-trying-to-add-an-access-point-with-the-serial-number/m-p/89804#M12445 im trying to add an access point with the serial number 01301703060991, but im getting an error (A stake record of the device was found in the redirector.) can someone help me with this please? Thanks Fri, 14 Jun 2019 23:54:38 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/im-trying-to-add-an-access-point-with-the-serial-number/m-p/89804#M12445 ahmedombadda 2019-06-14T23:54:38Z https://community.extremenetworks.com/t5/aerohive-migrated-content/im-trying-to-add-an-access-point-with-the-serial-number/m-p/89805#M12446 <P>Would you be able to send proof of purchase for this device (including the serial number on the proof of purchase) to Communityhelp@aerohive.com? Once we have this, I should be able to free that device up for you. </P> Mon, 17 Jun 2019 19:49:08 GMT https://community.extremenetworks.com/t5/aerohive-migrated-content/im-trying-to-add-an-access-point-with-the-serial-number/m-p/89805#M12446 samantha_lynn 2019-06-17T19:49:08Z