topic Re: All of 5GHz devices under my AP still prefer to connect to 2.4GHz band. I'm no able to find the band steering setup i HiveManager Connect neither via CLI. Someone can help me? Thanks! in Aerohive Migrated Content

All of 5GHz devices under my AP still prefer to connect to 2.4GHz band. I'm no able to find the band steering setup i HiveManager Connect neither via CLI. Someone can help me? Thanks!

soporte13 — Wed, 04 Jul 2018 15:48:51 GMT

All of 5GHz devices under my AP still prefer to connect to 2.4GHz band. I'm no able to find the band steering setup i HiveManager Connect neither via CLI. Someone can help me? Thanks!

Re: All of 5GHz devices under my AP still prefer to connect to 2.4GHz band. I'm no able to find the band steering setup i HiveManager Connect neither via CLI. Someone can help me? Thanks!

dsouri — Fri, 06 Jul 2018 03:29:45 GMT

Hello,

Hivemanager Connect would detect changes at the CLI level and disable any "Select-Level" features.

It may be best to lower power on 2.4ghz, or disable more data rates for 2.4ghz, making the 5ghz more favorable to the client-device.

Hope this helps,

David Souri

HiveCommunity Moderator

Re: All of 5GHz devices under my AP still prefer to connect to 2.4GHz band. I'm no able to find the band steering setup i HiveManager Connect neither via CLI. Someone can help me? Thanks!

bruce_stahlin — Sat, 07 Jul 2018 02:14:49 GMT

Perhaps this feature is not available in "Connect." Bandsteering settings are located in "Configure," "Common Objects," "Radio Profiles" under "Optimizing Radio Usage."

Best,

Re: All of 5GHz devices under my AP still prefer to connect to 2.4GHz band. I'm no able to find the band steering setup i HiveManager Connect neither via CLI. Someone can help me? Thanks!

matt_kopf — Tue, 11 Sep 2018 20:44:55 GMT

I can't seem to find 'Optimizing Radio Usage'. Can someone post a screen shot or add more details?

Re: All of 5GHz devices under my AP still prefer to connect to 2.4GHz band. I'm no able to find the band steering setup i HiveManager Connect neither via CLI. Someone can help me? Thanks!

itmanager2 — Wed, 12 Sep 2018 14:05:25 GMT

When I was trialing an AP150W with Connect I added the required commands to the AP directly via CLI. I don't *recall* anything being disabled in the Connect interface more than already was. This was with the free tier though.

Of course writing a complete config will erase your custom CLI added settings.

Having said all that, viewing the vanilla config shows "prefer 5G" is set, just suppressing initial responses on 2.4 is not. The carrot is there - just not the stick.

Aside from David's suggestions, computers often give you a band preference setting in the card options.

Cheers

Ian