topic Re: Hello, i have the following problem: The module auth cannot get the user profile 23 Can anyone help me? in Aerohive Migrated Content

Hello, i have the following problem: The module auth cannot get the user profile 23 Can anyone help me?

philipp_duerrwa — Mon, 09 Mar 2020 22:43:20 GMT

Hello, i have the following problem: The module auth cannot get the user profile 23 Can anyone help me?

Re: Hello, i have the following problem: The module auth cannot get the user profile 23 Can anyone help me?

samantha_lynn — Mon, 09 Mar 2020 23:05:17 GMT

Are you using HiveManager Classic or ExtremeCloud IQ?

This guide will walk you through how to determine which HiveManager you are using, for reference: https://thehivecommunity.aerohive.com/s/article/Which-HiveManager-Platform-am-I-using

Re: Hello, i have the following problem: The module auth cannot get the user profile 23 Can anyone help me?

philipp_duerrwa — Mon, 09 Mar 2020 23:08:15 GMT

I am using HiveManager Classic

Re: Hello, i have the following problem: The module auth cannot get the user profile 23 Can anyone help me?

samantha_lynn — Mon, 09 Mar 2020 23:10:12 GMT

Thank you for letting me know. Could you tell me your VHM ID (Help> About HiveManager)? I'd like to take a look at your configuration to see if I can find where it's pulling the module auth 23 from for you. No changes will be made, I just want to take a look at a few things. If you'd rather share your VHM ID with me directly, my email is communityhelp@aerohive.com.

Re: Hello, i have the following problem: The module auth cannot get the user profile 23 Can anyone help me?

philipp_duerrwa — Fri, 27 Mar 2020 23:24:22 GMT

Hello Sam,

I found the problem. It was the wrong attribute number in a local user group.

Now I have a question in this regard, can I specify different local user groups on an SSID that use a different user profile to authenticate themselves (see screenshot)?

Unfortunately, the way it is configured in the screenshot does not work.

Thanks!