topic How can I move an accesspoint from an extremecloudiq-account with expired select-demolicense to a new account using cloudiq connect? in Aerohive Migrated Content

How can I move an accesspoint from an extremecloudiq-account with expired select-demolicense to a new account using cloudiq connect?

daniel_brunner1 — Fri, 06 Mar 2020 17:50:14 GMT

How can I move an accesspoint from an extremecloudiq-account with expired select-demolicense to a new account using cloudiq connect?

Re: How can I move an accesspoint from an extremecloudiq-account with expired select-demolicense to a new account using cloudiq connect?

samantha_lynn — Mon, 09 Mar 2020 22:49:18 GMT

If you can send the serial number to me at communityhelp@aerohive.com, I can get that device freed up for you.

Re: How can I move an accesspoint from an extremecloudiq-account with expired select-demolicense to a new account using cloudiq connect?

daniel_brunner1 — Tue, 17 Mar 2020 16:55:49 GMT

Dear Sam,

thank you for your support.

The serial is 0130 1608 3024 03
(AP-130)

Best regards,

Mit freundlichen Grüßen

Daniel Brunner
Technik

[cid:image001.jpg@01D5FC4A.9A71B3E0]

indasys IT Services GmbH
Leitzstraße 4c
D-70469 Stuttgart
Telefon:
Telefax:
E-Mail:
Web:

+49 711 896659 119
+49 711 896659 149
daniel.brunner@indasys.de
www.indasys.de<>

Ust.-Id.-Nr.: DE280949983
HRB: 739769 AG Stuttgart

Geschäftsführer: Dominik Appich

Re: How can I move an accesspoint from an extremecloudiq-account with expired select-demolicense to a new account using cloudiq connect?

samantha_lynn — Tue, 17 Mar 2020 20:33:02 GMT

Thank you for that serial number, that device should now be free to use. Please let me know if I can help with anything else.

Re: How can I move an accesspoint from an extremecloudiq-account with expired select-demolicense to a new account using cloudiq connect?

daniel_brunner1 — Mon, 30 Mar 2020 15:30:42 GMT

Dear Sam,

sorry to bother you again,

but the device is still tied up in the unusable cloudiq-account
(which is daniel.brunner@indasys.de).

Thank you.

Mit freundlichen Grüßen

Daniel Brunner
Technik / IT-Security & Netzwerkinfrastruktur

[cid:image001.jpg@01D6067E.409F5C80]

indasys IT Services GmbH
Leitzstraße 4c
D-70469 Stuttgart
Telefon:
Telefax:
E-Mail:
Web:

+49 711 896659 163
+49 711 896659 149
daniel.brunner@indasys.de
www.indasys.de<>

Ust.-Id.-Nr.: DE280949983
HRB: 739769 AG Stuttgart

Geschäftsführer: Dominik Appich

Re: How can I move an accesspoint from an extremecloudiq-account with expired select-demolicense to a new account using cloudiq connect?

samantha_lynn — Mon, 30 Mar 2020 18:51:54 GMT

My apologies, thank you for letting me know, could you try that device one more time for me?

Re: How can I move an accesspoint from an extremecloudiq-account with expired select-demolicense to a new account using cloudiq connect?

daniel_brunner1 — Mon, 30 Mar 2020 19:24:48 GMT

Dear Sam,

it works!
Thanks a lot.

Mit freundlichen Grüßen

Daniel Brunner
Technik / IT-Security & Netzwerkinfrastruktur

[cid:image001.jpg@01D6069E.F4B6ABE0]

indasys IT Services GmbH
Leitzstraße 4c
D-70469 Stuttgart
Telefon:
Telefax:
E-Mail:
Web:

+49 711 896659 163
+49 711 896659 149
daniel.brunner@indasys.de
www.indasys.de<>

Ust.-Id.-Nr.: DE280949983
HRB: 739769 AG Stuttgart

Geschäftsführer: Dominik Appich