topic Re: Can the Aerohive prevent my Win 10 computers from recognizing each other? in Aerohive Migrated Content

Can the Aerohive prevent my Win 10 computers from recognizing each other?

sburgess — Thu, 13 Feb 2020 01:30:06 GMT

I cannot get several of my networked pc's to "see" each other. I have verified that they are all listed as a "private" network. I've tried just about everything I can with all the help I can find online regarding this issue. Registry settings , security protocol, etc.

Re: Can the Aerohive prevent my Win 10 computers from recognizing each other?

bpowers — Thu, 13 Feb 2020 02:30:00 GMT

Steve,

Can you elaborate a bit more by chance? They cannot talk to each other on the network? Are they both on the same SSID? Within the Aerohive UI, SSIDs can block stations from communicating with each other (called Inter-station traffic filter). A firewall could also be applied to the User Profile that is attached to the SSID that could restrict device to device communication.

Re: Can the Aerohive prevent my Win 10 computers from recognizing each other?

sburgess — Thu, 13 Feb 2020 03:17:56 GMT

They are all on the same SSID. 4 of the pc's are connected via WiFi and one is connected to the same Aerohive network via ethernet. Where would I find the settings to check the Inter-Station traffic filter? I'm attaching the pc list and highlighting the pc's I'm trying to connect to one another. Thanks for helping out.

Re: Can the Aerohive prevent my Win 10 computers from recognizing each other?

bpowers — Thu, 13 Feb 2020 03:49:21 GMT

Your image looks like the older version of HM (called HM Classic). If you go to your Network Policy and then drill down into the SSID (ReadySeal), under the DoS Prevention and Filters you will see a dropdown menu near a title called Traffic Filter. If the def-service-filter is selected, that's the default one that does not block inter-station traffic. You can edit the selected filter with the edit icon if a custom filter is set to see if it has it enabled or disabled.

If those are Windows PCs, are we sure that the default Windows Firewall is not impacting this?

Re: Can the Aerohive prevent my Win 10 computers from recognizing each other?

sburgess — Thu, 13 Feb 2020 04:09:13 GMT

Yes, the def-service-filter is selected. So we've ruled out that issue. Thanks. Now as far as the Win 10 firewall.

It has been restored to the default settings.

Re: Can the Aerohive prevent my Win 10 computers from recognizing each other?

bpowers — Thu, 13 Feb 2020 04:16:14 GMT

So by default, the windows firewall will block ICMP - if you're using that as your comm test. What application or service are you using that you need to talk to each other? That might help understand the situation a bit better.

Re: Can the Aerohive prevent my Win 10 computers from recognizing each other?

sburgess — Thu, 13 Feb 2020 04:17:46 GMT

I have 4 pcs that are all the same setup and I just upgraded all of them to Win 10. (They are the pcs that are in our warehouse and they are used to process orders and generate UPS shipping tickets) But one of them works perfectly and can recognize all other pcs on the network. All have the exact same settings. I do not have any additional anti virus software. Just Windows defender and firewall that comes with Win 10.

Re: Can the Aerohive prevent my Win 10 computers from recognizing each other?

sburgess — Thu, 13 Feb 2020 04:20:56 GMT

Just using File Explorer and clicking on Network to list the available pcs

Re: Can the Aerohive prevent my Win 10 computers from recognizing each other?

sburgess — Thu, 13 Feb 2020 04:24:33 GMT

UPS Worldship requires a network connection to the Host pc. So my "remote" pcs need to be able to see the host pc on the Network.

Re: Can the Aerohive prevent my Win 10 computers from recognizing each other?

bpowers — Thu, 13 Feb 2020 04:45:44 GMT

I'm not quite sure what you have going on there, Steve. It sounds like the WLAN is not at fault though (but I cannot promise that). When you mention you just upgraded to Windows 10, am I safe to assume that all of this worked fine prior to the Win 10 upgrade?

If so, I'd still think the Windows Firewall having something to do with it. One way to check here is to go to the run prompt and put in services.msc

This will bring up a Microsoft Service console window. In there, soft them by Name and look for a Windows Defender Firewall. From there you can right click on it to stop it from running. This in essence turns off the firewall. Test connectivity again. If it works, at least we know where the problem lies. If it continues to not work, that service can easily be started back up. But either way that should either point to or eliminate it from being the culprit.

Re: Can the Aerohive prevent my Win 10 computers from recognizing each other?

sburgess — Thu, 13 Feb 2020 05:22:20 GMT

Yes, everything was working before the Win 10 upgrade.

By trying to "stop" the firewall it would not show as stopped in Services. But showed that it was stopped in the Windows Firewall tab. So I am re-installing Win 10 to see if that fixes the firewall issue. I'll let you know how it goes.