topic Failed To Onbaord in Aerohive Migrated Content

Failed To Onbaord

sainijanu639 — Thu, 13 Aug 2020 01:33:52 GMT

Tried to onboard an Ap but it failed. here is the serial number 02301501121046

Tomasz — Fri, 14 Aug 2020 15:31:00 GMT

Hi,

What error message do you get? That might be essential information.

Perhaps @Sam Pirok could help, eventually you’ll have to call GTAC to sort this out:https://www.extremenetworks.com/support/contact/

Hope that helps,

Tomasz

SamPirok — Fri, 14 Aug 2020 21:55:43 GMT

Thanks for the mention @Tomasz, much appreciated!

Sainijanu, I have emailed you directly to start the process of troubleshooting this issue with you. Please let me know if you have any questions.