topic Re: AP120 Device Failed to Upgrade from 5.1.5.0 in Aerohive Migrated Content

AP120 Device Failed to Upgrade from 5.1.5.0

erobot1101 — Sat, 03 Oct 2020 20:50:22 GMT

Hi there

Trying to add an old (very old) AP120 to an existing network - keep getting device failed to upgrade - guessing the software installed cannot upgrade direct to the new version.

My AP is currently on version 5.1.5.0 - any guidance would be great!!! 🙂

Thanks

Re: AP120 Device Failed to Upgrade from 5.1.5.0

SamPirok — Mon, 05 Oct 2020 19:07:11 GMT

Hi there, you are correct that updates are likely failing due to the old firmware version. We’ll need to get the device up to at least 6.5r3 in order to manage it in the ExtremeCloud platform. I’ve emailed you directly with the firmware files you’ll need and a guide that reviews how to upgrade via the APs Web UI. Please let me know if I can clarify anything or help with anything else.

Re: AP120 Device Failed to Upgrade from 5.1.5.0

erobot1101 — Tue, 06 Oct 2020 01:09:03 GMT

Fantastic - thank you so much - one little AP online and happy!