topic Re: TOP USERS BY USAGE in each AP in Aerohive Migrated Content

TOP USERS BY USAGE in each AP

darnaiztome — Thu, 28 Nov 2019 07:10:28 GMT

Hello, I would like to know the top users in a certain access point, if I go to DEVICES and click in one of them, at the botton part, there is the "TOP 5 USERS BY USAGE" widget but it's showing the top 5 app by usage data and at the "TOP 5 APPLICATIONS BY USAGE" widget is blank, is it a bug in the web interface??

How to get a Top User by usage in each AP? At "Create Report" I can´t do it, seems really limitated report tool...

Thanks

Diego

Re: TOP USERS BY USAGE in each AP

samantha_lynn — Fri, 29 Nov 2019 23:01:07 GMT

For the blank reports, we might be missing the reporting packets sent from the AP to the HiveManager. If you can send me tech data from an AP, I can check for failing reporting files for you.

For the reports, unfortunately there isn't a way to expand on the options listed in the Reports tab but if you have a specific report you'd like to see added I would encourage you to file a feature request with your Sales Engineer to see if we can add that in for you.

Re: TOP USERS BY USAGE in each AP

darnaiztome — Sat, 30 Nov 2019 03:21:51 GMT

Hi Sam, thanks a lot, I think the reports parts can be improved a lot  I just sent to you the tech data from a couple of my APs, for the High Interference post.

Regards