Due to a lot of staff changes we no longer know who our Super Admin is. How do we find out that information?

john_walker — Mon, 18 Mar 2019 16:41:24 GMT

Re: Due to a lot of staff changes we no longer know who our Super Admin is. How do we find out that information?

samantha_lynn — Mon, 18 Mar 2019 20:35:56 GMT

If you're referring to users who can see all cases within the account rather than only cases made in their name, your account currently does not have a super admin. If you'd like me to change one of the currently contacts to a super admin, please let me know and we'll take care of that for you. If you're asking who the default admin in your HiveManager is, if you can provide a VHM ID (Global Settings> VHM Management), I can tell you who the super admin is for that VHM. If you'd rather share the VHM ID with me directly, my email is communityhelp@aerohive.com.

topic Due to a lot of staff changes we no longer know who our Super Admin is. How do we find out that information? in Aerohive Migrated Content

Due to a lot of staff changes we no longer know who our Super Admin is. How do we find out that information?

Re: Due to a lot of staff changes we no longer know who our Super Admin is. How do we find out that information?