topic Re: Looking for AP170 firmware to upgrade from 5.1.3.0 to something current in Aerohive Migrated Content

Looking for AP170 firmware to upgrade from 5.1.3.0 to something current

DanG — Mon, 11 Aug 2025 23:12:46 GMT

Re: Looking for AP170 firmware to upgrade from 5.1.3.0 to something current

DanG — Mon, 11 Aug 2025 23:20:22 GMT

I just onboarded a new AP170, and it has 5.1.3.0 loaded. ExtremeCloud IQ wants to update it to 6.5r16, but when I try the update, an error message says "The CLI 'save dhcp-fingerprint option55 https://va2.extremecloudiq.com:443/afs-webapp/hiveos/osobject/ os_dhcp_fingerprints.tar.gz admin VHM-UXADBOFA password *** basic' execute failed, cause by: Unknown error"

Can you help me with the intermediate firmware image I need to manually load, so that ExtremeCloud IQ can manage this AP170?

Thanks..!

Re: Looking for AP170 firmware to upgrade from 5.1.3.0 to something current

DanG — Tue, 12 Aug 2025 13:28:01 GMT

Please ignore my question. I did not need an intermediate level of firmware to go from 5.1.3.0 to 6.5r16. I found AP170-6.5r16.img.S on the Extreme Support portal, and loaded that image using the direct Web UI of the AP170. Now it works with ExtremeCloudIQ.