topic Re: SR2208P not powering on. Received it 6 months ago, just registered and tried to set up. How do I get this replaced? in Aerohive Migrated Content

SR2208P not powering on. Received it 6 months ago, just registered and tried to set up. How do I get this replaced?

jamescrouch — Wed, 09 May 2018 08:34:51 GMT

SR2208P not powering on. Received it 6 months ago, just registered and tried to set up. How do I get this replaced?

Re: SR2208P not powering on. Received it 6 months ago, just registered and tried to set up. How do I get this replaced?

jose_gonzalez — Wed, 09 May 2018 20:51:51 GMT

Open a support ticket to start the RMA process.

Re: SR2208P not powering on. Received it 6 months ago, just registered and tried to set up. How do I get this replaced?

samantha_lynn — Wed, 09 May 2018 21:00:49 GMT

If you have purchased support, you can open a ticket to start the RMA process. If you have not purchased support, you'd want to fill out the Connect RMA form that you can find here: https://thehivecommunity.aerohive.com/s/connect-support

Be sure to click on the RMA tab on that page to get the RMA form, as opposed to the question form for Connect users. A good way to tell you are on the right form is that you will have to check a box to confirm that you have followed troubleshooting steps for the RMA form, but not for the question form.