topic RE: Client 360 screen disappeared in Aerohive Migrated Content

Client 360 screen disappeared

Robert_Zdzieblo — Wed, 22 Jun 2022 16:33:00 GMT

Hello,

Just yesterday I was able to access Client 360 window to look for connected wireless client details.
Today this option has disappeared from "Manage" menu in Cloud IQ.

My account type is Connect (no paid subscriptions used).
Anyone knows why that has happened?
The only change I made yesterday was adding new user account (monitor type).

REGARDS
Robert

RE: Client 360 screen disappeared

sfolk — Thu, 23 Jun 2022 18:40:00 GMT

Client 360 has moved to the "ML Insights" tab below "Manage"

RE: Client 360 screen disappeared

Robert_Zdzieblo — Thu, 23 Jun 2022 23:11:00 GMT

Hi sfolk,

You're right, but now it's marked as a Pilot feature and I cannot access it using Connect type account.

REGARDS
Robert

RE: Client 360 screen disappeared

Robert_Zdzieblo — Tue, 23 Aug 2022 16:11:00 GMT

Well, it hasn't disappeared completely: if you click on blue clients number (as below), you'll get a list of all your connected clients:

However, you don't have it on "ML Insight" tab anymore.

REGARDS
Robert